How do I determine if I’m eligible?

You can confirm your eligibility through your health insurance provider by calling the 1-800 number on the back of your health insurance card. If you are eligible, your provider will provide you with an 8-digit Fitness ID number. To enroll, we ask that you present this ID number and your photo ID to a Crunch Team Member.

Which clubs are covered with Silver&Fit?

Silver&Fit is available at most Crunch locations in the United States.

It looks like you offer Silver&Fit® and Silver&Fit® Premium. How do I know what specific plan I have?

To verify your coverage plan details, please contact your health insurance provider and/or American Specialty Health directly.

How do I enroll?

Members will need to register on SilverandFit.com (or log in if they have already created an account) and follow these steps:

• Scroll to the Find Your Fitness Center section to search for a Crunch location that meets their needs.
• Select a Crunch fitness center of your choice. If you do not have annual or monthly program fee(s), you can complete your enrollment online and download/print the Silver&Fit® card and present it to their selected fitness center. If you have a nonrefundable annual or monthly program fee(s), you can complete your enrollment online by paying the Silver&Fit® program directly with a credit or debit card (Mastercard, Visa, Discover, or American Express). You may update your payment information, as needed, by clicking on your payment invoice on the Billing Information page. You can also call Customer Service toll-free at 1.877.427.4788 (TTY/TDD: 711).

Do I pay anything to begin my membership?

Upon eligibility through Silver&Fit®, a PEAK Silver Crunch membership will cost $0 for most Silver&Fit® members depending on their benefits. Services such as personal training or other personalized offerings will be additional costs and separate from your PEAK Silver membership through your provider. If at any time your eligibility ends with Silver&Fit®, Crunch will never switch your membership to a dues-paying membership without your consent.

What do I need to bring with me to enroll?

To enroll, you will just need to bring your photo ID and your 8-digit Fitness ID from your health insurance that proves eligibility. Our Crunch Team Members will assist you with initiating your membership, taking your membership photo, setting up your online Crunch account, and getting you logged in to our Crunch digital app if you bring your smartphone/device.

Do I have to visit Crunch a specific number of times to keep my Silver&Fit® membership active?

You are not required to visit Crunch a specific number of times to keep your Silver&Fit® membership active. However, we would be thrilled to have you visit the club as frequently as you can!

Is a card on file required?

A credit or debit card is not required to be on file for a Crunch membership through Silver&Fit®. Upon eligibility through Silver&Fit®, a PEAK Silver or All Crunch membership will be assigned based on your Crunch location of choice. You will not incur additional fees at Crunch when activating your membership. Nonetheless, having a card on file offers various other advantages, including the convenience of easily purchasing fee-based programming and services. Moreover, it facilitates seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver or All Crunch membership will not include guest privileges. However, you may elect to upgrade your membership at a Crunch Fitness or Crunch Select location to PEAK Results Silver. Consult a Crunch Team Member to upgrade your membership; a very nominal upgrade fee will be incurred, enabling you to enjoy our guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment through the Silver&Fit® program is exclusively completed in-club. Our Crunch Team Members are here to assist you in initiating your membership with your 8-digit Fitness ID. Additionally, our team will help you set up our Crunch digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly popular at Crunch. Silver&Fit® members can explore membership upgrade options with a Crunch Team Member at their local club; rates may vary by location.

How do I determine if I’m eligible?

You can confirm your eligibility through your health insurance provider by calling the 1-800 number on the back of your health insurance card. If you are eligible, your provider will provide you with a 10-digit confirmation number that begins with either an “A,” “G,” or “S” followed by 9 numerical digits. To enroll, you will bring this confirmation code and your photo ID to the Crunch Fitness or Crunch Select location of your choice.

Which clubs are covered with Renew Active?

Renew Active is available at most Crunch Fitness and Crunch Select locations in the United States.

How do I enroll?

To enroll, you will first verify your eligibility through your health insurance provider by calling the 1-800 number on the back of your health insurance card. If you are eligible, your provider will provide you with a 10-digit confirmation code that begins with either an “A,” “G,” or “S” followed by 9 numerical digits. You will then bring your confirmation code and your photo ID to Crunch to initiate your membership with the assistance of an in-club Crunch Team Member.

What do I need to bring with me to enroll?

To enroll, all you need to bring is your photo ID and your 10-digit confirmation code from your health insurance that verifies your eligibility. Our Crunch Team Members will be available to assist you in completing your enrollment, capturing your membership photo, setting up your online Crunch account, and helping you log in to our Crunch digital app if you bring your smartphone or device.

Is a card on file required?

A credit or debit card is not required to be on file for a Crunch membership through Renew Active. Upon eligibility through Renew Active, your PEAK Silver Crunch membership will cost $0 to you. However, having a card on file offers various other advantages, including the convenience of easily purchasing fee-based programming and services. Furthermore, it facilitates seamless transactions for in-club purchases at our Crunch shop.

Do I pay anything to begin my membership?

Through Crunch, your Renew Active membership comes at no cost to you. Services such as personal training or other personalized offerings are separate costs from your PEAK Silver membership through your provider. Importantly, Crunch will never switch your membership to a dues-paying plan without your consent if your eligibility with Renew Active ends.

Do I have to visit Crunch a specific number of times for my membership cost to be covered?

You are not required to visit Crunch a specific number of times for your monthly membership cost to be covered. However, we would be thrilled to have you visit the club as frequently as you can!

Can I bring a guest with me with my membership?

Your PEAK Silver membership does not include guest privileges. However, you have the option to upgrade your membership to PEAK Results Silver by consulting a Crunch Team Member and paying a very nominal upgrade fee, which will enable you to enjoy our guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment through the Renew Active program is exclusively completed in-club. Our Crunch Team Members are here to assist you in initiating your membership with your 10-digit confirmation code. Additionally, our team will help you set up our Crunch Digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly popular at Crunch. Renew Active members can explore membership upgrade options with a Crunch Team Member at their local club to access these services; rates may vary by location.

How do I determine if I’m eligible?

You can confirm your eligibility through your health insurance provider by calling the 1-800 number provided on the back of your health insurance card. If you are eligible, your provider will furnish you with a 10-digit confirmation number that commences with either an “A,” “G,” or “S,” followed by 9 numerical digits. To enroll, kindly bring this confirmation code and your photo ID to the Crunch Fitness or Crunch Select location of your choosing.

Which clubs are covered with One Pass™?

One Pass™ is available at most Crunch Fitness and Crunch Select locations in the United States.

How do I enroll?

To enroll, your initial step is to verify your eligibility through your health insurance provider. This can be done by calling the 1-800 number located on the back of your health insurance card. Once deemed eligible, your provider will supply you with a 10-digit confirmation code that commences with either an “A,” “G,” or “S,” followed by 9 numerical digits. You will then bring your confirmation code and your photo ID to Crunch to commence your membership with the assistance of an in-club Crunch Team Member.

What do I need to bring with me to enroll?

When enrolling, you will only need to bring two items: your photo ID and your 10-digit confirmation code from your health insurance that confirms your eligibility. Our dedicated Crunch Team Members will assist you throughout the enrollment process, including taking your membership photo, setting up your online Crunch account, and helping you log in to our Crunch Digital app if you have a smartphone or device.

Do I pay anything to begin my membership?

With Crunch, your One Pass™ membership comes at no cost to you. Additional services such as personal training or personalized services will incur separate charges and remain separate from your PEAK Silver membership provided by your insurance provider. Importantly, if your eligibility with One Pass™ ends, Crunch will never switch your membership to a dues-paying plan without your consent.

Do I have to visit Crunch a specific number of times for my membership cost to be covered?

You are not required to visit Crunch a specific number of times to keep your monthly One Pass™ membership active. Nevertheless, we would be thrilled to have you visit the club as frequently as you can!

Is a card on file required?

For a Crunch membership through One Pass™, it is not mandatory to have a credit or debit card on file. However, we do recommend having a card on file for added convenience, including easy access to fee-based programming and services, as well as seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver membership does not include guest privileges. Nevertheless, you have the option to upgrade your membership to PEAK Results Silver by consulting a Crunch Team Member and paying a very nominal upgrade fee, which grants you access to our guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment for the One Pass™ program is exclusively available in-club. Our dedicated Crunch Team Members are eager to assist you in initiating your membership with your 10-digit confirmation code. Additionally, our team is available to help you set up our Crunch digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly popular at Crunch. One Pass™ members can upgrade to PEAK Results Silver with the assistance of a Crunch Team Member at their local club. The rates for accessing these services may vary by location.

How can I determine if I’m eligible?

You can confirm your eligibility by reaching out to your health insurance provider. Simply call the 1-800 number located on the back of your health insurance card. If you are eligible, your provider will furnish you with a 10-digit confirmation number that commences with the letters "A," "G," or "S," followed by nine numerical digits. To complete your enrollment, you will need to bring this confirmation code and your photo ID to the Crunch Fitness or Crunch Select location of your choice.

Which clubs are covered by Aaptiv Advantage?

Aaptiv Advantage is available at the majority of open Crunch Fitness and Crunch Select locations throughout the United States.

How do I enroll?

To initiate your enrollment, you must first confirm your eligibility through your health insurance provider by dialing the 1-800 number on your health insurance card. If you meet the eligibility criteria, your provider will issue a 10-digit confirmation code that begins with the letters "A," "G," or "S," followed by nine numerical digits. You will then present your confirmation code and your photo ID at Crunch to commence your membership with the assistance of an in-club Crunch Team Member.

What do I need to bring with me to enroll?

When enrolling, you will only need to bring two items: your photo ID and your 10-digit confirmation code from your health insurance, verifying your eligibility. Our dedicated Crunch Team Members will guide you through the enrollment process, including taking your membership photo, configuring your online Crunch account, and assisting you in accessing our Crunch digital app if you have a smartphone or device.

Do I pay anything to start my membership?

Your Aaptiv Advantage membership through Crunch comes at no cost to you. Please note that services like personal training or other personalized offerings will incur additional charges and are separate from your PEAK Silver membership through your provider. Rest assured, if your eligibility with Aaptiv Advantage ends, Crunch will never transition your membership to a dues-paying status without your explicit consent.

Do I have to visit Crunch a specific number of times for my membership cost to be covered?

There is no specific requirement regarding the frequency of visits to have your monthly membership cost covered. However, we warmly welcome you to visit the club as frequently as you desire!

Is a card on file required?

For a Crunch membership through Aaptiv Advantage, you are not obligated to have a credit or debit card on file. With Aaptiv Advantage, you can enjoy a PEAK Silver Crunch membership at no cost to you. Nevertheless, having a card on file offers several additional conveniences, such as easy access to fee-based programs and services, as well as seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver membership does not include guest privileges. However, if you wish to enjoy guest privileges, you have the option to upgrade your membership to PEAK Results Silver by consulting a Crunch Team Member and paying a nominal upgrade fee, which will grant you access to our Guest Privileges.

Where can I sign up? Why can't I join online?

Enrollment for the Aaptiv Advantage program is exclusively conducted in-club. Our dedicated Crunch Team Members are eager to assist you in commencing your membership with your 10-digit confirmation code. Additionally, they will provide guidance for setting up our Crunch digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage®, and Tanning, do I need to upgrade my membership?

Our highly sought-after services, such as HIITZone, HydroMassage®, and Tanning, are popular features at Crunch. Aaptiv Advantage members can upgrade to PEAK Results Silver by consulting a Crunch Team Member at their local club to access these services. Rates for the upgrade may vary depending on the specific location.

How do I determine if I’m eligible?

You can confirm your eligibility through your health insurance provider by calling the 1-800 number on the back of your health insurance card or by logging into your FitOn Health account. If you are eligible, you will receive credits that can be applied towards Crunch. For specific inquiries about your credits, please contact your health insurance provider.

Why is this program not offered at every Crunch location?

Location coverage is determined directly by the Medicare program. For comprehensive information about the partnership details and location selection process, we recommend reaching out to your health insurance provider directly. FitOn Health members have access to Crunch Fitness or Crunch Select locations.

Can I access multiple locations with FitOn Health? Or just one location?

Your PEAK Silver Crunch membership provides you access to all Crunch Fitness locations nationwide.

How do the credits work?

Depending on your health insurance plan, your provider allocates a certain amount of FitOn Health credits to your account each month. You can then allocate these credits to Crunch on the FitOn Health website. You have the option to allocate them monthly or set them to auto-allocate each month to Crunch. Once these credits are allocated to Crunch, you will receive a FitOn Health confirmation ID, which you can present at the front desk to complete your Crunch membership.

How do I know how many credits I have?

You can easily verify your credit balance through your FitOn Health account on the FitOn Health website. For additional questions about your credits, please don't hesitate to contact FitOn Health.

What is the monetary value that I need to allocate towards utilizing Crunch? Is it location-specific?

FitOn Health credits may vary depending on the Crunch location. You can find additional details on the FitOn Health website.

If I don't use Crunch in a month, will I be reimbursed?

Please contact FitOn Health for more details regarding unused credits.

Can I switch what locations I can access/use?

Your membership encompasses access to most Crunch locations nationwide, and it covers locations with membership costs equal to or less than your membership. To confirm which locations you can access, please contact FitOn Health and/or your health insurance provider to determine your access level.

What happens to my Crunch membership if I don't use it or apply credits for a few months? Does the membership cancel?

If you choose not to allocate your credits either automatically or manually each month, your membership will automatically cancel. However, you can re-enroll at any time as long as you remain eligible.

How do I enroll?

To enroll, you should first confirm your eligibility through your health insurance provider or via FitOn Health by calling the 1-800 number on the back of your health insurance card or by logging into your FitOn Health account. If you are eligible, you will receive credits that can be applied towards Crunch. To initiate your membership, bring your 10-digit ID number and your photo ID to Crunch, and our Crunch Team Member will assist you.

Do I pay anything to begin my membership?

Enrolling in a Crunch membership through FitOn Health does not incur any additional fees. Services such as personal training or other personalized offerings are separate costs from your PEAK membership provided by your insurance provider. Crucially, Crunch will never automatically switch your membership to a dues-paying plan without your consent if your eligibility with FitOn Health ends.

Can I register for a day pass through FitOn Health to access Crunch Fitness?

FitOn Health users can book a Day Pass reservation for Crunch Fitness directly through FitOn Health. Once booked, the respective gym will receive an email notification from FitOn Health.

Do I have to visit Crunch a specific number of times for my membership cost to be covered?

There is no obligation to visit Crunch a specific number of times to maintain your active membership. However, we encourage you to visit the club as often as you like!

Is a card on file required?

A credit or debit card is not required to be on file for a Crunch membership through FitOn Health. While there is no additional cost for activating your membership at Crunch, having a card on file offers several conveniences, including easy access to fee-based programming and services, as well as seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver membership does not include guest privileges. However, you have the option to upgrade your membership to PEAK Results Silver by consulting a Crunch Team Member and paying a very nominal upgrade fee, which grants you access to our guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment for the FitOn Health program is exclusively available in-club. Our Crunch Team Members are available to assist you in initiating your membership with your 10-digit confirmation code. Additionally, our team can help you set up our Crunch Digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly sought after at Crunch. FitOn Health members have the option to upgrade to PEAK Results Silver with the guidance of a Crunch Team Member at their local club, rates may vary by location.

How do I determine if I’m eligible?

You can confirm your eligibility through your health insurance provider by calling the 1-800 number on the back of your health insurance card, or you can call Tivity directly. If you are eligible, your provider will provide you with a 16-digit Tivity SilverSneakers® ID number. To enroll, we ask that you bring this ID number and your photo ID to your local Crunch gym.

Can I access multiple locations with SilverSneakers®? Or just one location?

To verify location access, please contact Tivity and/or your health insurance provider to discover your access level. You may also contact a participating Crunch location of your choice.

How do I enroll?

To enroll, you will need to first confirm your eligibility and collect your 16-digit Tivity SilverSneakers® ID through your health insurance provider. Next, you can bring your ID number and your photo ID to Crunch to begin your membership with the assistance of a Crunch Team Member.

What do I need to bring with me to enroll?

To enroll, you will just need to bring your photo ID and your 16-digit ID number from your health insurance that proves eligibility. Our Crunch Team Members will assist you with initiating your membership, taking your membership photo, setting up your online Crunch account, and getting you logged in to our Crunch digital app if you bring your smartphone/device.

Is a card on file required?

A credit or debit card is not required to be on file for a Crunch membership through SilverSneakers®. Upon eligibility through SilverSneakers®, a Crunch membership will be $0 cost to you. Nonetheless, having a card on file offers various other advantages, including the convenience of easily purchasing fee-based programming and services. Moreover, it facilitates seamless transactions for in-club purchases at our Crunch shop.

Do I pay anything to begin my membership?

Through Crunch, your SilverSneakers® membership would be at $0 cost to you. Services such as personal training or other personalized offerings will be additional costs separate from your Standard Membership through your provider. If at any time your eligibility ends with SilverSneakers®, Crunch will never automatically switch your membership to a dues-paying membership without your consent.

Do I have to visit Crunch a specific number of times for my membership cost to be covered?

You are not required to visit Crunch a specific number of times for your monthly membership cost to be covered. However, we would be thrilled to have you visit the club as frequently as you can!

Can I bring a guest with me with my membership?

Your Crunch membership will not include guest privileges. However, you may consult with a Crunch Team Member to inquire about your membership upgrade options.

Where can I sign up? Why can’t I join online?

Enrollment through the SilverSneakers® program is exclusively completed in the club. Our Crunch Team Members will be happy to assist you in getting your membership started with your 16-digit ID number. Additionally, our team will help you set up our Crunch digital app to enhance your Crunch experience.

 

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly popular at Crunch. SilverSneakers® members can explore membership upgrade options with a Crunch Team Member at their local club; rates may vary by location.

How can I determine if I’m eligible?

Gympass plans are exclusively available as a workplace benefit. You can access Gympass through your employer or health insurance provider only if they offer Gympass as a benefit.

Which clubs are covered with Gympass?

Gympass is accessible at all open Crunch locations throughout the United States.

Where can I register?

To register, your company must offer Gympass as a benefit to its employees. Follow these steps once your company's HR forwards your information to Gympass:

• Download the Gympass app and click on "Sign up for free."
• Select your employer.
• Enter your corporate email address and the requested information, then click "Continue."
• Input the verification code sent to your email address.
• Create your password to complete your registration.

How do I enroll?

To activate a Gympass plan, you must first register and then follow these steps:

• Log in to the Gympass app.
• Choose a plan and click on "Activate a plan" or "Get plan."
• Submit your payment information and select "Subscribe."
• Click on "Start my plan," and you're all set!

You will be billed monthly on the same date you activate your plan, and it's not possible to change the billing date.

What do I need to bring with me to Check-in?

To check-in at Crunch, you must have the Gympass app downloaded on your mobile device. Additionally, the Crunch location of your choice must be registered via your Gympass app. Once registered, simply present your 13-digit Gympass barcode to a Crunch Team Member for check-in.

Do I pay anything to begin my membership?

Upon activating a plan on Gympass, you will be charged for the plan subscription amount along with the applicable sales tax, based on the billing address provided in your profile. To add or update your billing address, follow these steps:

• Log in to your Gympass account.
• Access the Settings menu by selecting your name at the top.
• Click on the Payments tab.
• Choose Billing Address.
• Enter your billing address and click Save.

Do I have to visit Crunch a specific number of times to keep my membership active?

You are not obligated to visit Crunch a specific number of times to maintain your Gympass subscription. However, we would be thrilled to have you visit the club as frequently as you can!

Is a card on file required?

A credit or debit card is not mandatory for a Crunch membership through Gympass.

Can I bring a guest with me with my membership?

Your Gympass membership does not include guest privileges.

How do I know if I’m eligible?

To check your eligibility, please reach out to your employer, association, or health plan and inquire if they participate in the Active&Fit Direct® program. If they are part of the program, they will guide you to a dedicated link granting access to the Active&Fit Direct® website. Please note that enrollment is only possible by accessing Active&Fit Direct® through your employer, association, or health plan.

How do I enroll?

To begin the enrollment process, navigate to the Active&Fit Direct® section on your employer's, association's, or health plan's website. Look for a link that directs you to the Active&Fit Direct® website, where you can proceed with registration and enrollment.

How do I activate my Crunch membership?

To activate your Crunch membership, kindly present your Active&Fit Direct® 8-digit fitness ID, along with your photo ID, to a Crunch Team Member at your chosen Crunch facility.

What do I need to bring with me to enroll?

For enrollment, you will only need to bring two items: your photo ID and your 8-digit Fitness ID provided by your health insurance, confirming your eligibility. Our dedicated Crunch Team Members will assist you throughout the enrollment process, including capturing your membership photo, configuring your online Crunch account, and helping you log in to our Crunch digital app if you bring your smartphone or device.

Which clubs are covered with Active&Fit Direct ®?

Active&Fit Direct® is available at participating open Crunch locations across the United States.

Do I pay anything to begin my membership?

Upon enrollment, you'll be required to make payments, including an enrollment fee, the first month's fee, the second month's fee, and any applicable taxes. Please note that an enrollment fee (plus applicable taxes) applies for each Premium location you select, with fees varying depending on your chosen gym. If you enroll a spouse or domestic partner, their membership fees (plus applicable taxes) will be included in your invoice. Invoices can be accessed in your Active&Fit Direct® Billing & Payments section within your online account. Through Crunch, your Active&Fit Direct® membership will not entail additional fees. However, services such as personal training or other personalized offerings will incur separate costs and are not included in your PEAK Silver or All Crunch membership through your provider. Importantly, if your eligibility with Active&Fit Direct® ever ends, Crunch will never convert your membership to a dues-paying status without your explicit consent.

Do I have to visit Crunch a specific number of times to keep my Active&Fit Direct ® membership active?

There is no specific requirement regarding the frequency of visits to keep your Active&Fit Direct® membership active. However, we would be thrilled to have you visit the club as frequently as you can!

Is a card on file required?

For a Crunch membership through Active&Fit Direct®, a credit or debit card is not mandatory to be on file. Upon eligibility through Active&Fit Direct®, you will be assigned either a PEAK Silver or All Crunch membership based on your chosen Crunch location. There are no additional fees at Crunch when activating your membership. However, having a card on file offers various other conveniences, including easy access to fee-based programming and services, as well as seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Regrettably, your PEAK Silver or All Crunch membership does not include guest privileges. However, you have the option to upgrade your membership to PEAK Results Silver at a Crunch Fitness or Crunch Select location. Simply consult with a Crunch Team Member to facilitate the upgrade, which incurs a very nominal fee, enabling you to enjoy our guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment through the Active&Fit Direct ® program is exclusively available in-club. Our dedicated Crunch Team Members are eager to assist you in initiating your membership with your 8-digit Fitness ID. Additionally, they will guide you through setting up our Crunch Digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning at a Finess location, do I need to upgrade my membership?

Our highly popular HIITZone, HydroMassage®, and Tanning services are available at many Crunch locations. Active&Fit Direct® members interested in accessing these services can upgrade to PEAK Results Silver with the assistance of a Crunch Team Member at their local Fitness club. Please note that rates for the upgrade may vary depending on the location.

How can I determine if I’m eligible?

To verify your eligibility, please contact your employer, association, or health plan and inquire if they participate in the Active&Fit Enterprise® program. If they are part of the program, they will guide you to a dedicated link granting access to the Active&Fit Enterprise® website. It's important to note that enrollment is only possible by accessing Active&Fit Enterprise® through your employer, association, or health plan.

How do I enroll?

Members will need to register on www.ActiveandFit.com (or log in if they have already created an account) and follow these steps:

 

• Scroll to the Find Your Fitness Center section to search for a location that meets their needs.
• Select a Crunch fitness center. If you do not have annual or monthly program fee(s), you can complete your enrollment online and download/print your Active&Fit Enterprise® card, which you can then present at the selected Crunch fitness center.
• If you have a nonrefundable annual program fee or monthly program fees, you can complete your enrollment online by making a payment directly to the Active&Fit Enterprise® program using a credit or debit card (Mastercard, Visa, Discover, or American Express). You can update your payment information, as needed, by clicking on your payment invoice on the Billing Information page. Alternatively, you can call Customer Service toll-free at 1.877.771.2746 (TTY/TDD: 711).

How do I activate my Crunch membership?

To activate your Crunch membership, kindly present your Active&Fit Enterprise® 8-digit fitness ID, along with your photo ID, to a Crunch Team Member at the Crunch facility of your choice.

 

What do I need to bring with me to enroll?

To enroll, you will only need to bring two items: your photo ID and your 8-digit Fitness ID provided by your health insurance, confirming your eligibility. Our dedicated Crunch Team Members will assist you throughout the enrollment process, including capturing your membership photo, configuring your online Crunch account, and helping you log in to our Crunch Digital app if you bring your smartphone or device.

Which clubs are covered by Active&Fit Enterprise?

Active&Fit Enterprise® is available at all open Crunch locations across the United States.

Do I pay anything to begin my membership?

Upon enrollment, you may be required to make payments, including the monthly program fee for the current month, plus the next month's fee for your chosen fitness center and any applicable taxes. Invoices can be accessed in your Active&Fit Enterprise® Billing & Payments section within your online account. Through Crunch, your Active&Fit Enterprise® membership will not entail additional fees. However, services such as personal training or other personalized offerings will incur separate costs and are not included in your PEAK Silver or All Crunch membership through your provider. Importantly, if your eligibility with Active&Fit Enterprise® ever ends, Crunch will never convert your membership to a dues-paying status without your explicit consent.

Do I have to visit Crunch a specific number of times to keep my Active&Fit Enterprise® membership active?

You are not required to visit Crunch a specific number of times to keep your monthly Active&Fit Enterprise® membership active. Nevertheless, we would be thrilled to have you visit the club as frequently as you can!

Is a card on file required?

For a Crunch membership through Active&Fit Enterprise®, a credit or debit card is not mandatory to be on file. Upon eligibility through Active&Fit Enterprise®, you will be assigned either a PEAK Silver or All Crunch membership based on your chosen Crunch location. There are no additional fees at Crunch when activating your membership. Nonetheless, having a card on file offers various other conveniences, including easy access to fee-based programming and services, as well as seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver or All Crunch membership does not include guest privileges. However, you have the option to upgrade your membership to PEAK Results Silver at a Crunch Fitness or Crunch Select location. Simply consult with a Crunch Team Member to facilitate the upgrade, which incurs a very nominal fee, enabling you to enjoy our guest privileges.

Where can I sign up? Why can't I join online?

Enrollment through the Active&Fit Enterprise® program is exclusively conducted in-club. Our dedicated Crunch Team Members are eager to assist you in commencing your membership with your 8-digit Fitness ID. Additionally, they will provide guidance for setting up our Crunch digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage®, and Tanning at a Fitness location, do I need to upgrade my membership?

Our highly popular HIITZone, HydroMassage®, and Tanning services are available at many Crunch locations. Active&Fit Enterprise® members interested in accessing these services can upgrade to PEAK Results Silver with the assistance of a Crunch Team Member at their local Crunch Fitness or Crunch Select location. Please note that rates for the upgrade may vary depending on the location.

How do I determine if I’m eligible?

You can confirm your eligibility through your employer or health insurance provider by calling the 1-800 number located on the back of your health insurance card or by logging into your FitOn Health account. If you are eligible, you will receive credits that can be applied towards Crunch. For specific inquiries about your credits, please reach out to your employer or health insurance provider.

Why is this program not offered at every Crunch location?

For detailed information regarding partnership details and location selection, we recommend reaching out to your health insurance provider directly. FitOn Health members have access to Crunch Fitness or Crunch Select locations.

Can I access multiple locations with FitOn Health? Or just one location?

Your PEAK Silver Crunch membership grants you access to all Crunch Fitness locations nationwide.

How do the credits work?

FitOn Health credits are essentially tokens that can be used for gym memberships, fitness classes, or other fitness services provided by FitOn Health. These credits are funded by your health plan or employer as part of your employee benefits package at no additional cost to you. Your monthly credit allocation is determined by your health plan or employer and is provided to you each month. It's important to note that credits do not carry over from month to month. You can utilize these credits on the FitOn Health website to reserve a fitness experience at Crunch. You have the option to allocate credits monthly or set them to auto-allocate each month to Crunch. Once these credits are allocated to Crunch, you will receive a FitOn confirmation ID, which you can present at the front desk to complete your Crunch membership.

How do I know how many credits I have?

You can easily check your credit balance through your FitOn Health account on the FitOn Health website. If you have additional questions about your credits, please contact FitOn Health for further assistance.

What is the monetary value that I need to allocate towards utilizing Crunch? Is it location-specific?

FitOn Health credits may vary depending on the Crunch location. Additional details can be found on the FitOn Health website.

If I don't use Crunch in a month, will I be reimbursed?

Please contact FitOn Health for more information regarding unused FitOn Health credits.

Can I switch what locations I can access/use?

Your membership provides access to most Crunch Fitness locations nationwide, and it covers locations with membership costs that are equal to or less than your membership. To verify which locations you can access, please contact FitOn Health and/or your health insurance provider to determine your access level.

What happens to my Crunch membership if I don't use it or apply credits for a few months? Does the membership cancel?

If you choose not to allocate your credits automatically or manually each month, your membership will automatically cancel. However, you can re-enroll at any time as long as you remain eligible.

How do I enroll?

To sign up online, please follow these instructions:

• Visit www.fitonhealth.com and click "Sign Up" in the top-right corner.
• Enter your preferred email address and select a secure password for your account.
• Acknowledge the Terms of Use by checking the box before clicking "Next."
• Provide your first name, last name, date of birth, and zip code, ensuring that the information matches what is on file with your employer or health plan. Click "Submit."
• If you are eligible, you will receive credits that can be applied towards Crunch. To initiate your membership, bring your 10-digit ID number and your photo ID to Crunch, and our Crunch Team Member will assist you.

Do I pay anything to begin my membership?

Enrolling in a Crunch membership through FitOn Health does not incur any additional fees. Services such as personal training or other personalized offerings are separate costs from your PEAK Silver membership provided by your insurance provider. If at any time your eligibility ends with FitOn Health, Crunch will never automatically switch your membership to a dues-paying plan without your consent.

Can I register for a day pass through FitOn Health to access Crunch Fitness?

FitOn Health users can book a Day Pass reservation for Crunch Fitness directly through FitOn Health. Once booked, the respective gym will receive an email notification from FitOn Health.

Do I have to visit Crunch a specific number of times to keep my membership active?

There is no requirement for you to visit Crunch a specific number of times for your monthly membership cost to be covered. However, we would be thrilled to welcome you to the club as often as you can!

Is a card on file required?

A credit or debit card is not required to be on file for a Crunch membership through FitOn Health. While there is no additional charge for activating your membership at Crunch, having a card on file offers several conveniences, including easy access to fee-based programming and services, as well as seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver membership does not include guest privileges. However, you have the option to upgrade your membership to PEAK Results Silver by consulting a Crunch Team Member and paying a very nominal upgrade fee, which grants you access to our guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment for the PEAK Silver program is exclusively completed in-club. Our Crunch Team Members are available to assist you in initiating your membership with your 10-digit confirmation code. Additionally, our team can help you set up our Crunch Digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly sought after at Crunch. FitOn Health members have the option to upgrade to PEAK Results Silver with the guidance of a Crunch Team Member at their local club, rates may vary by location.

How can I determine if I'm eligible?

Aaptiv Access eligibility extends to individuals associated with a qualified employer or the employer of a qualified family member.

How do I enroll in the Aaptiv Access Program?

To enroll in the Aaptiv Access Program, you need to actively opt-in and select from the available membership tiers. Once you've completed your enrollment and chosen a tier, it's important to provide your Aaptiv Access Member Code to our facility. You can easily obtain this code by logging into your health plan's website, where you'll find your Member Code displayed on the dashboard. This code should begin with the letter “P” followed by 9 numerical digits.

How do I activate my Crunch membership?

To activate your Crunch membership, simply present your Aaptiv Access member code and a valid photo ID to a member of our Crunch Team at the Crunch facility of your choice.

What do I need to bring when enrolling?

When enrolling, you will only need to bring two items: your photo ID and your 10-digit confirmation code from your health insurance that confirms your eligibility. Our dedicated Crunch Team Members will assist you throughout the enrollment process, including taking your membership photo, setting up your online Crunch account, and helping you log in to our Crunch Digital app if you have a smartphone or device.

Which Crunch clubs accept Aaptiv Access?

Aaptiv Access is available at most Crunch locations across the United States.

Are there any fees to start my membership?

Participating employers and commercial payers provide Aaptiv Access subscription fees, eliminating any additional costs when activating your Crunch membership. Services like personal training or other personalized offerings are separate from your PEAK Silver or All Crunch membership and may involve extra charges. Rest assured, if your Aaptiv Access eligibility ever ends, Crunch will not transition your membership to a dues-paying status without your explicit consent.

Do I have to visit Crunch a specific number of times to maintain my Aaptiv Access membership?

You are not required to visit Crunch a specific number of times for your monthly membership cost to be covered. However, we would be thrilled to have you visit the club as frequently as you can!

Is it mandatory to have a credit or debit card on file?

While a credit or debit card is not obligatory for a Crunch membership through Aaptiv Access, having one on file offers added conveniences. It enables easy purchasing of fee-based programs and services and facilitates seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with my membership?

Regrettably, PEAK Silver or All Crunch memberships do not include guest privileges. However, if you wish to enjoy guest privileges, you can choose to upgrade your membership to PEAK Results Silver at a Crunch Fitness or Crunch Select location. Simply consult with a Crunch Team Member and pay a nominal upgrade fee to access this benefit.

Where can I sign up? Why can't I join online?

Aaptiv Access enrollment is exclusively available in-club. Our dedicated Crunch Team Members are eager to assist you in initiating your membership with your 10-digit confirmation code. Additionally, they will guide you through setting up our Crunch Digital app to enhance your Crunch experience.

If I want services like HIITZone, HydroMassage®, and Tanning at a Fitness location, do I need to upgrade my membership?

To access highly sought-after services such as HIITZone, HydroMassage®, and Tanning at Crunch Fitness locations, Aaptiv Access members have the option to upgrade to PEAK Results Silver. Rates may vary depending on the specific location. You can consult a Crunch Team Member at your local Crunch Fitness or Crunch Select gym for more details on this upgrade.

How do I determine if I’m eligible?

One Pass™ Select members are eligible through their qualified employer or the employer of a qualified family member. You can verify eligibility by contacting your health plan's customer service using the toll-free number on the back of your health insurance member ID card.

How do I enroll?

To enroll in the One Pass™ Select Program, you need to activate your One Pass™ Select membership via your health plan's website. After activating your membership and selecting a tier, provide your One Pass™ Select Member Code to our facility. You can find your member code by logging into your account, and it will be on the dashboard. The member code should start with the letter “B” followed by 9 numerical digits. If you need additional assistance, feel free to call One Pass Customer Service toll-free at 877-515-9364 during the hours of Monday to Friday, 8 AM to 9 PM CT.

How do I activate my Crunch membership?

To initiate your Crunch membership, present your One Pass™ Select member code and photo ID to a Crunch Team Member at your chosen Crunch facility.

What do I need to bring with me to enroll?

When enrolling, you will only need to bring two items: your photo ID and your 10-digit confirmation code from your health insurance that confirms your eligibility. Our dedicated Crunch Team Members will assist you throughout the enrollment process, including taking your membership photo, setting up your online Crunch account, and helping you log in to our Crunch Digital app if you have a smartphone or device.

Which clubs are covered with One Pass™ Select?

One Pass™ Select is available at most open Crunch locations across the United States.

 

Do I pay anything to begin my membership?

Monthly memberships range in price from $5 to $139, with an average retail gym membership savings of 20% for One Pass™ Select employees. You can also add up to 4 additional members aged 18+ to your membership at a 10% discount. There won't be any additional fees required at Crunch when activating your membership. Services like personal training or other personalized services will be separate costs and distinct from your PEAK Silver or All Crunch membership. Importantly, if your eligibility with One Pass™ Select ends, Crunch will never switch your membership to a dues-paying membership without your consent.

Do I have to visit Crunch a specific number of times to keep my One Pass™ Select membership active?

There's no requirement to visit Crunch a specific number of times to maintain your One Pass™ Select membership. However, we'd be thrilled to have you visit the club as often as you can!

Is a card on file required?

A credit or debit card is not obligatory for a Crunch membership through One Pass™ Select. Nevertheless, having a card on file offers various other conveniences, including the ease of purchasing fee-based programming and services, along with facilitating seamless transactions for in-club purchases at our Crunch shop.

Can I bring a guest with me with my membership?

Your PEAK Silver or All Crunch membership will not include guest privileges. Nevertheless, you have the option to upgrade your membership to PEAK Results Silver at a Crunch Fitness or Crunch Select location. Consult a Crunch Team Member, and for a very nominal upgrade fee, you can enjoy guest privileges.

Where can I sign up? Why can’t I join online?

Enrollment for the One Pass™ Select program is exclusively completed in-club. Our Crunch Team Members are ready to assist you in starting your membership with your 10-digit confirmation code. Additionally, our team will guide you in setting up our Crunch digital app to maximize your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning at a Fitness location, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly sought-after at Crunch. One Pass™ Select members can upgrade to PEAK Results Silver with a Crunch Team Member at their local Crunch Fitness or Crunch Select gym to access these services, rates may vary by location.

How do I determine if I’m eligible?

You can confirm your eligibility through your health insurance provider by calling the 1-800 number on the back of your health insurance card or by reaching out to Tivity directly. If you are eligible, your provider will provide you with a 16-digit Prime® Fitness ID number. To initiate your membership, kindly bring this ID number and your photo ID to your local Crunch gym.

Can I access multiple locations with Prime® Fitness? Or just one location?

To verify your location access, please reach out to Tivity and/or your health insurance provider to ascertain your level of access. Alternatively, you can contact your preferred participating Crunch location for assistance.

How do I enroll?

To enroll, you'll need to start by confirming your eligibility and obtaining your 16-digit Prime® Fitness ID through your health insurance provider. Then, bring your ID number and photo ID to Crunch to begin your membership under the guidance of a Crunch Team Member.

What do I need to bring with me to enroll?

To enroll, all you need to bring is your photo ID and your 16-digit ID number from your health insurance that verifies your eligibility. Our Crunch Team Members will be available to help you complete your enrollment, capture your membership photo, set up your online Crunch account, and assist with logging in to our Crunch Digital app if you bring your smartphone or device.

Is a card on file required?

A credit or debit card is not required to be on file for a Crunch membership through Prime® Fitness. Upon eligibility through Prime® Fitness, your Crunch membership will be at no cost to you. However, having a card on file offers several other advantages, including the convenience of easily purchasing fee-based programming and services. Furthermore, it streamlines transactions for in-club purchases at our Crunch shop.

Do I pay anything to begin my membership?

Through Crunch, your Prime® Fitness membership comes at no cost to you. Services such as personal training or other personalized offerings are separate costs from your Standard Membership through your provider. Importantly, Crunch will never automatically switch your membership to a dues-paying plan without your consent if your eligibility with Prime® Fitness ends.

Do I have to visit Crunch a specific number of times for my membership cost to be covered?

You are not required to visit Crunch a specific number of times for your monthly membership cost to be covered. Nevertheless, we would be thrilled to have you visit the club as often as you can!

Can I bring a guest with me with my membership?

Your Crunch membership does not include guest privileges. However, you can consult with a Crunch Team Member to inquire about available membership upgrade options.

Where can I sign up? Why can’t I join online?

Enrollment through the Prime® Fitness program is exclusively available in-club. Our Crunch Team Members are here to assist you in initiating your membership with your 16-digit ID number. Additionally, our team will help you set up our Crunch Digital app to enhance your Crunch experience.

If I want to access services like HIITZone, HydroMassage® and Tanning, do I need to upgrade my membership?

Our HIITZone, HydroMassage®, and Tanning services are highly popular at Crunch. Prime® Fitness members can discuss membership upgrade options with a Crunch Team Member at their local club to gain access to these services.